FAQs

We specialize in authentic Pokémon cards, including rare, vintage, and modern cards. Our collection features holographic, 1st edition, shiny Pokémon, and promotional cards from various sets. We also carry graded cards certified by trusted companies like PSA, BGS, and CGC.

We guarantee that all the Pokémon cards we sell are 100% authentic. Our cards are carefully inspected before listing, and we source them from trusted suppliers and certified dealers. Additionally, many of our cards are graded by professional services like PSA or BGS, providing certification of their authenticity and condition.

Yes, we offer returns and exchanges within 15 days of purchase. To be eligible, the card must be in its original condition, unworn or unused, and with the original packaging. If you received a damaged or incorrect card, please reach out to us immediately for a resolution.

We ship all orders within 1 business day of receiving payment. Delivery times depend on the shipping method chosen:

• Standard Shipping: 2 business days
• Priority Shipping: 1 business days

If you're looking for a specific Pokémon card that we don’t currently have in our store, feel free to contact us. We can check our inventory and help you find the card you’re after or let you know if it's available for special order.

The price you see on the product page is the price you’ll pay, excluding shipping costs. However, customs duties, taxes, and fees may apply for international orders, and they are the responsibility of the buyer. Please check with your local customs office for any additional charges before placing an order.

While we take great care in ensuring your order is securely packaged, we cannot be held responsible for lost or stolen items once the package has been delivered. Please ensure your shipping information is correct, and we recommend using a trackable or insured shipping method for high-value items. If you believe your package was lost or stolen, please contact us, and we'll assist you as best as we can.

You can contact us through our Contact Page. We’ll get back to you as soon as possible with any assistance you may need.

Yes, we are always looking to add to our collection! If you have rare or valuable Pokémon cards you’re looking to sell, please reach out to us. We offer competitive prices for quality cards and can guide you through the selling process.

To stay up-to-date on the latest Pokémon card releases, restocks, and exclusive offers, subscribe to our newsletter or follow us on social media. We regularly post about new arrivals and special promotions, so don’t miss out!

Yes, once your order has been shipped, we will provide you with a tracking number so you can monitor the status of your package. You can check the tracking details directly through the carrier’s website.